Case Study Exercuses

EXERCISE #1 – Case Study. Case Studies will be used throughout your. studies and more
importantly, can be used in refining problems that other companies have gone through. These are examples of
how your own company can avoid pitfalls and go directly to solutions. The following case study is in the textbook for
this module found on pages 125-126, “Case Study Exercise #3”.

A. Use this title as you write the answers to the questions asked, ” The Emergence of Standards in the
Telecommunications Industry”. No abstract is needed but an Introduction is needed.
B. Research telecommunications industries and find one to use as a basis for this exercise. Note down
your lnternet references for this assignment and list them at the end for a minimum of five references
(including your textbook).
C. Number the questions as you see them here and answer them according to what you found on the
company you selected.
1. What is the name of the telecommunications company you researched?
2. How would you develop a good case study-based this project?
3. What types of information would you require?
4. What data would you need and how would you collect these data?
5. What issues does the company you selected have or could possibly have; e.g., the problems that
might arise through competition, monetary restrictions, equipment needs-anything might be a
problem you detect.
6. Would there be ethical issues that you would need to consider and what are they?
7. What types of contribution to knowledge do you think this project might make for the
telecommunications industry; e.g., what is the point of your case study?
EXERCISE #2 – Case Study Definitions
Continuing in this paper, use the title as, “Exercise #2 – Case Study Definitions”. Then copy the list of the following terms
and supply their definitions, each worth two points of your grade:
1. Ethnography
2. Participant observation
3. Non-participative observation

5? 4. Case Study Method – ?. ‘ e?
l t 5. Deductive Theory in case studies – ?r
6. Cross-sectional case study design
7. Longitudinal case study design
8. Mixed methods research
9. Social network analysis
i 10. Action research
11. Delphi method
12. Crowdsourcing
13. Repertory grid
14. Data saturation
15. Quantitative data
16. Statistical testing
17. Qualitative data -Coding text
18. Causal mapping
19. Project findings
20. Flawed reasoning

3 ?lnternalyalidity,93 aEista?blishihg?? causal Explanation-building.strategy p i, l
A ‘ ? * .~ I i; ,_?~”relationship;w’he’reby”li Vet/vithglogl?cjal chain’ot?evidence . i C 0’ lectl n d at a o i
j , 99mm c?on’ditionsarev . : Her/levy ofgca?se study report by ’97 ‘ g . < l
V l r , “Show l9 a???? j V key intern-tents , l l ~ I
bxcondiiionsi?a3?’9′ t siteianalysis?rn?eeting ‘ less co m m o n
r ~ n:?(distingLiished’tromC .1 *fi _ ,j
[Creatingspurious ‘ ; I?Sgfil.?l9m,9lt:altlms in the 03.39 j 3’
l l if ~?5li-lrelationshins’ii ~ . fl revert . i i y > methOdS
l 5 g 9? , l 1 ?1 ?1 ~. ?0 j Checklistmatrices._
g ; ~l i j g , a Tying propositions to existing
1? ‘9 ? literature I l
External Establishing the Analytic generalization
validity domain within which Tying propositions to existing 1 i
a study?s findings can literature
be generalized f i
g : r A ~ g 7 , Multi-methods and multi-sources lend rigour to research.
Reliability. ‘j Demonstrating that ValidatiOn of coding scheme r i
7 , g the operations of’a, p ?9 Case study database . 3 One thing that is worth noting is that by using a combination of
g “U: t?lfstLidy?can be, ; fl g ACaSe study, protocol g , ‘ fl i methods and methodologies – both quantitative and qualitative, l
it r’epeatediwith’the ? ~ l j ? if deductive and interpretivist – and also different methods for collect- l
g i i l 35m? @5993. ? 9′ ? ; l ing specific types of data, you can add a layer of rigour to the analysis
7. _ .. 3; r ,, _ .-_ of the data. l
By combining interviews with surveys or interviews with social
References network analysis, for instance, you are looking at specific types of
data that are more sophisticated and can be considered more reliable.
Bitektine, A (2008) Prospective case study design, qualitative method for ? In this chapter we introduce you to some methods for collecting
dEdUCtiVe theory ?Sting, Organisational Reward? MetbOdSi 11, 160*80 data and some elements of how to use them for

Doing? Your Project l Case Study Research l
make the argument, then you can undertake the research in the way 1 An explanatory C386 example:
that you choose to. l
Denzni?s Triangulation says that if you can combine more than one i to ? s
approach to look at and analyse the data then you have triangulated i CASE STU DY Exercise 3
the data. This verifies your results. l
Triangulation is particularly useful in case study research as you
11 1.] l b l t? l f t’ ‘t’ ‘th’ t} l The emergence of standards in the telecommunications industry
w1 i y ‘ g ? . ‘ fl . asc, . L , The above IS the title ofyour proiect.
YOU may be looking at complex 0″ controversral 1531163 Triangulation in order to undertake this project you will require a sponsor organization
3150 gives a broader perspective. and you have acquired a significant sponsor who is heavily involved in regulating
So, according to Denzin (see Denzin and Lincoln, 2005), you can the telecommunications industry.
look at your case across time – if you should have more than a l’ew . How would you now develop a good case studyabased project?
months to study an organization – say 9-12 months; or across lev- . . . l
g . o What information would you requue?
els, cg 1nterv1ew1ng smgly or in groups or at different levels in the l
organization; additionally you might consider different theories as ‘ What data WOUld YOU ?99d? And hOW WOUld VOU COlIGCt these data?
to what 13 happening Wlthm-the C2130 and analyse fo? thew different o What issues do you think you might encounter? And do you thinkyou might
theories. attempt to overcome them? -l
l ‘ orvc seex le: v
An CXP Olat a a. amp o Would there be any ethical issues thatyou would need to conSider?
y ubifll??$ o What type of contribution to knowledge do you think this proiect might make?
?dln- _ ?khfiltllc* r
A ‘ , 1 1 ‘t*n~?{?g’ gjgfifigl~vr
CAS E ST U DY ExerClse 2 <3 . , p.? it mum?, ,.. , at ?(v u ? ates .m- ..? ., ?autonomy;7,-._?u?:,.g,in V ._.. ~ .i
h i
Thfftf’ft? d ‘t’thl
e e ec so in orma ionan communica ions ec no ogy case StUdy taCtICS adopted fOI? dESIgn i
developments on the music industry’
quality

find the cost of your paper