computer Information Systems

computer Information Systems
M6 Hershey’s Failure
Written Assignment
Hershey’s charactersAnalyze the Hershey’s Enterprise System Creates Halloween Tricks caseNew Window.

Prior to the Year 2000 transition, Hersey’s Corporation planned a major systems project to implement a new ERP system. While the case is now old in terms of the
technology used, the errors Hersey made in its information systems development process are classic and give you a good opportunity to apply your knowledge

Take the role of a consultant reporting to George



Davis, the new CIO, when you are answering the questions listed above. You are writing a Memo to him while he is new
to the job so you’ll have to give him context for your remarks.

Look at both the software solution they were implementing and the implementation project itself.

Provide a brief overview of Hershey.
What were the goals of Hershey’s Enterprise 21 project? In addition to making reference to the goals described in the case, do your own analysis making reference to
the competitive forces and value chain models.
What was Hershey’s plan for the project? What risks were recognized at the time and what risks should have been identified but were not?
What were the problems that arise during the project? Include both internal problems directly related to the implementation and external problem. Explain the sources
of the problems.
How could Hershey have approached the project differently?
In your analysis, compare Hershey to at least one other large organization that began a similar large implementation (for example, LeapFrogNew Window or Ford).
Ideally, you should include this material as a running thread through the relevant portions of the assignment rather than lea
Project does not have any attached files

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