Describe chinese consumer expectations
Describe Chinese consumer expectations
Read the following article and write an analysis focusing on the question below:
– McEwen, W., Xiaoguang F., Zhang, C., & Burkholder, R. (2006). Inside the mind of the Chinese consumer. Harvard Business Review 84(3). (AN 19707486)
Problem- Consider the wide range of Chinese consumer expectations along with the three areas addressed in this module: marketing research components, customer satisfaction, and competitive environment.
Part 1- How will a multinational corporation obtain a superior customer relationship in the Chinese market?