ERP IMPLEMENTATION CASE STUDY “Information Sharing and Information Quality at a Chocolate Firm” by Hendarty, Bard, Foretay, and Jie

ERP IMPLEMENTATION CASE STUDY “Information Sharing and Information Quality at a Chocolate Firm” by Hendarty, Bard, Foretay, and Jie

Refer to the case study “Information Sharing and Information Quality at a Chocolate Firm” by Hendarty, Bard, Foretay, and Jie to complete the following:

Analyze the following phases of the chocolate firm’s ERP system project:
•Steps of the design phase.
•Steps of the systems implementation and conversion phase.
•Steps of the operation and maintenance phase.

Based on your analysis of each phase of the ERP system project described in this case study, design the risk management steps that would have avoided the disaster encountered by the chocolate firm had they already been in place at the beginning of the project

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