Frequently Asked Questions

Frequently Asked Questions

How can one place an order?

One is supposed to furnish the company with complete contact information, giving their contacts that include e-mails and phone numbers to be reached in case of any questions or problem.

Will I get excellent references? The company provides writers with some accounts of online libraries and we may be able to access them to find the necessary materials. Can I monitor the progress of my order? One can do so on constant basis, as it is automatically updated on their or her profile.

Can I get a draft of my work? One can ask the draft directly from the writer. Moreover, he can request it via the company messaging system to inform the   support staff so that he can receive it timely.

How long it will take for one to get their essay paper? The company has resorted to using very honest and realistic approach to deadlines so that customers can get quality papers. Setting of the deadline will depend on how urgent the customer considers their paper to be. Experience has it that the company can write most orders  within twenty-four hours. It is important that students place orders with enough time allowance for more researches to be done regarding the development of their papers. However, if the company’s writer feels that the deadline cannot be met, the company will call the client to inform them that it may not be possible to guarantee their order on time.

Will I be charged for requesting amendments on my paper? Amendments of any kind are done free of charge and therefore nobody should be afraid as long as he does not change or violate the original instructions.

How original should my paper be? Rest assured that all written papers are checked using special software to determine the originality. It is supposed to show zero plagiarism because it is the policy of the company.

What should I do if I am not happy with the paper I get? Every customer is assured that he will get the paper he wants up to the requirements he placed. If one is not satisfied with the kind of the paper that has been delivered, he is free to unlimited revisions within the period of 14 days.

How safe is my personal information? The company assures that there is maximum security features to protect everybody’s information and that personal information will not be shared, because the company respects and wants to maintain privacy of every customer.

Can I get a refund for non-satisfactory work?  The company offers a 100% refund guarantee to all those customers that are not completely satisfied with the quality of completed papers. For those who are not completely satisfied with it, they can request revision within the period of 13 days (30 days for theses and dissertations), which will be done free of charge.

Where can I get information on your discounts? Customers are kindly asked to go the Discount page to get more information. On the page, we will be able to check whether we are eligible for the current discounts or not. However, one can also contact the company support team to obtain some detailed instructions on discounts.

How secure will my transactions be? Our transaction processes are guaranteed as authentic and are insured up to $10,000 by the Comodo Group.

Can I communicate with a writer? After one has placed their order, they will have   an opportunity to communicate with the writer and the company’s qualified Support Team through the newly devised messaging system.

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