Review the results of the DiSC style assessment you took in the Leadership in the 21st Century course. In view of your scores and what you know about yourself, what would be the best way for someone to provide you with unfavorable performance feedback so you would benefit from the information without becoming demotivated or defensive? As part of your answer, please include specific examples of how someone might actually speak to you and what they might say. Finally, what should they be particularly careful not to say?
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Assignment 2: Case Study – Citibank Performance Evaluation
Due Week 4, Day 7 (Weight: 22%)
Read the “Citibank: Performance Evaluation” case. Assume that you are Lisa Johnson. Write a 4-6 page paper in which you:
Complete Exhibit One to evaluate James McGaran’s performance.
Describe the approach you would take in your performance feedback session with James. What would you say, in what sequence would you say it, and what information would you reference to back up what you are saying?
Assume that as a result of your extraordinary performance in this course, Citibank California has employed you as a consultant to improve its performance evaluation system. Discuss what changes in their processes and procedures you would recommend.
Professional Formatting Requirements:
ï‚· Be typed, single or double spaced, professional font (size 10-12), includes headings and subheadings, with one-inch margins on all sides.
ï‚· References must be included and provide appropriate information that enables the reader to locate the original source.
ï‚· Include a cover page containing the title of the assignment, the student name(s), the professor’s name, the course title, and the date.