this report is the extension of my proposal, please refer to my business proposal as a reference for this paper. please do follow all the structures of suggested report structure for final report document, make sure that the research paper includes all the requirements within the structure paper!!!!!!!As for Chapter III, please make sure that there is questionnaire made by yourself and do the data analysis according the result of the questionnaire. Please do follow both proposal and the structure paper to do this research paper. Make sure only mention KFC in Australia, not any other area!!!!!